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Service Marketing Mix

January 17th, 2010 | 1,821 views | 2 Comments

Traditional marketing mix consist of 4P’s (Product, Price, Place, Promotion) now it’s extended to 7P’s the additional 3P’s are useful for services industry which will help the company to provide good services to their consumers. Only the additional 3P’s will be discussed which is related to services industry
Following are the additional 3P’s
1.    People
2.    Process
3.    Physical [...]