Behavioral management theory emerged when employee behavior and motivation was ignored at the time of classical theory. In any organization, relationship is termed as an important set of areas that should be handled with care in order to make every single organization an effective one. Expectations, conflicts, motivations, level of productivity and group behavior are important areas that should be handled carefully.
Behavior is an important area that surely affects the working of an organization. After the Hawthorne studies, Harvard researchers, F.J Roethlisbergers & Mayo evaluate the behavior of five women in a bank who were allowed to leave the workplace without any permission, who can enjoy free lunches and can enjoy many other benefits too. Because of this experiment, Roethlisberger & Mayo concluded that by all this, the rate of productivity increases. When employees working in any organization do enjoys free lunches or any other activities while rest of the employees do not, then conflicts do arises and thus change in the behavior emerges out. This is not healthy for any organization because if behavior of employees changes, then it will surely affect the working of an organization.
Behavioral management theories do revolve around Abraham Maslow theory. The hierarchy depicts five major areas:
1. Physiological Needs
2. Safety Needs
3. Belonging & Love Needs
4. Esteem Needs
5. Self Actualization Needs
[linkunit]This theory actually helps the managers to increase their motivation level too. With the help of this theory, managers do emphasis more on the working of an organization and make sure that these all elements are present among their employees. For any organization, behavior, inner satisfaction and the level of motivation really matters. If the level of inner satisfaction of every single employee is positive then better outcomes can be expected. Motivation should be kept on increasing because it is the only way with the help of which you can make your organization the place where you can work and can generate effective & potential outcomes.
In short, we can say that behavioral management theory completely revolves around the behavior of the managers & employees. Thus, it should be kept in mind and every employee as well as managers should be given equal chance to express their views and ideas and should be motivated at every single step.
Richard L. Daft, Dorothy Marcic (2008), "Understanding Management", Cengage Learning, pg 622